Uploads, Credits and Reports
Credit Usage History Guide
Credit usage history helps users understand how credits were used across checks, reports and account activity. Reviewing history can make credit questions easier to resolve.
What credit usage history shows
Credit usage history is intended to help users review activity linked to checks on WordBinary. It may help show when credits were used, which activity they relate to and whether a report was generated or processed. This can be useful when users want to understand balance changes.
Why credit history matters
Credit history provides a clearer record than memory alone. If a user runs multiple checks, uploads several documents or tests different tools, it can become difficult to remember which action used credits. Reviewing usage history helps separate expected activity from possible issues.
What to check first
When reviewing credit usage, compare the activity with your recent uploads and reports. Check whether the related document is queued, processing, completed or failed. Sometimes a credit question is really a report status question.
Credit usage and report status
Report status matters when interpreting credit history. If a report is queued or processing, it may not yet appear as expected to the user. If a report failed, users may need to review whether credits were used and whether support should be contacted.
When to contact support
If your credit history does not match your expected activity, contact WordBinary support. Include the approximate time, tool used, document name if relevant and what seems incorrect. This helps support review the issue more efficiently.
Best practice for credit tracking
Review credit activity after running checks, especially if you are using multiple tools. Keep track of report status before starting repeated submissions. If something looks wrong, review history first and then contact support.
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Frequently Asked Questions
What does credit usage history help with?
It helps users review account activity linked to checks, reports and credit balance changes.
What should I compare credit history with?
Compare it with recent uploads, completed reports and report status.
Can report status affect credit questions?
Yes. A report still queued or processing may create confusion if reviewed too early.
Who should I contact if credit history seems wrong?
Use the WordBinary contact page and include the approximate time, tool and issue details.